Register your return with us.
Swedish customers, please register your return in the below form.
For international costumers, please register your return by sending and email to return@vindla.com

Repack the item.
Use the original bag or similar container, sign the “Incase of emergency” slip and place it inside the bag.

Send it back.
Swedish customer: please use the pre-paid DHL return shipping label to send it back to us. Simply attach the label to the bag and return it to the DHL service point.

Costumers outside Sweden: you are responsible to pay for the return freight and that the goods arrives safety back at our office. We highly recommend to use a trackable shipping service and clearly mark the package with “RETURNED GOODS”.

Exchanges
The absolute easiest and fastest way to change size is to place a new order on the new size on the website. Then the new size is sent out immediately and there is no risk that the stock will run out before the returning item is back.

Refunds
When we have received your return will we inspect the products before any refunds are made.

If any question please do not heasiate to contact us at info@vindla.com