Organotex Wool & Down Wash.
Organotex Wool & Down Wash.
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Free DHL delivery for orders over 85€. (1-4 bussines days)
Biobased gentle wash for wool and blends, merino wool, mohair, silk, cashmere and down. Contains Lanolin (natural wool fat) that recreates the wools natural properties and eucalyptus oil, which except from providing a nice scent has an antibacterial function. Free from enzymes that breaks down the fiber’s natural properties in both wool and down. For outerwear in wool and down, OrganoTex Spray-On Waterproofing is recommended to improve the water repellency when needed.
Why use a special detergent for wool and down?
In “regular” detergents you have enzymes and these will break down the protein in both wool and down. A regular detergent also leaves chemical residue in the fabrics and you losing the natural functions in both the wool and the down.
Manufactured and developed in Sweden by OrganoClick AB ( www.organoclick.com).
Shipping prices
Please enter your shipping address in our checkout to find your price. If your country is not available as an destination yet, please contact us at info@vindla.com, and we do our best to add your country. More countries will be added in the future.
Free shipping within Sweden and Eu on order value over 85 EUR. Order value below 85 EUR has a shipping cost of 5,5 EUR.
Shipping to Norway is 9,5 EUR.
Shipping to USA is 24 EUR.
Taxes and Duties
For all orders from European residents, prices include Swedish VAT at 25 %. All countries within the European Union are shipped to on a DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the price at checkout.
Delivery
All orders are processed and shipped on weekdays and within 3 days after the order has been placed. All orders to Swedish residents are shipped with DHL Service Point and are delivered to your closest service point, normally within 2-3 days. Orders from other countries are shipped with DHL Parcel Connect(delivered your closest service point) or UPS, normally within 5-6 days. Once your order has been processed a trackingnr will be emailed to you.
Unclaimed packages
If the package is not collected by you as the customer and receiver within 7 days it will be shipped back to us. We reserve the right to charge you, the customer, for all the costs incurred in such return plus an added handling fee of 250 SEK
Returns & exchange.
Wrong size or not happy with your Norra product? No worries, you can change it or return it. We accept returns made within 30 days of you receiving the product.
The products must be in the same unharmed and mint condition as when you received it, with all tags and labels.
In the case of a return where the order value no longer exceeds the free shipping limit, the shipping cost will be charged.
If the entire order is returned, the shipping cost will be charged.
Please follow bellow steps:
Register your return with us.
Swedish customers, please register your return here: www.vindla.com/sv/retur/
For international costumers, please register your return by sending and email to return@vindla.com
Repack the item.
Use the original bag or similar container, sign the “Incase of emergency” slip and place it inside the bag.
Send it back.
Swedish customer: please use the pre-paid DHL return shipping label to send it back to us. Simply attach the label to the bag and return it to the DHL service point.
Costumers outside Sweden: you are responsible to pay for the return freight and that the goods arrives safety back at our office. We highly recommend to use a trackable shipping service and clearly mark the package with “RETURNED GOODS”.
Exchanges
The absolute easiest and fastest way to change size is to place a new order on the new size on the website. Then the new size is sent out immediately and there is no risk that the stock will run out before the returning item is back.
Refunds
When we have received your return will we inspect the products before any refunds are made.